SUPPORT

Support

The questions people ask most often about Sweat Savings.

Why aren't my workouts showing up?

On your iPhone, open Health → your photo (top right) → Apps → Sweat Savings and check that workout access is allowed. The Simulator has no real Apple Fitness workouts. Once access is granted on a real device, go back to Privacy & access in the app and sync again.

Will the app move my money automatically?

No. The amounts in the app are a personal motivation ledger. It never touches a bank card, a payment account or any real funds. Whether you transfer anything at the end of the month, and how much, is entirely your call.

How do I keep my history when I switch phones?

Export a JSON backup from the Profile tab and save it somewhere safe through the system file panel. After installing the app on the new device, use Restore from a backup file — you'll see a preview first, then choose whether to merge or replace the local data.

How do I delete everything?

Open Privacy & access and use "Erase all local data." This does not delete the original workouts stored in Apple Health.

Still stuck?

Get in touch

Please include your device model, iOS version and what you saw. Don't send health records or full backup files by email.

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